COVID-19 CHANGES: MARCH 25th UPDATE
Dear Members, Customers, and Trusted Partners,
We remain committed to open communication and wanted to inform you of some recent changes to our operations. As previously stated there will be no disruptions to your service.
Even though Ag Energy might be considered an essential service, we have chosen to take practical action to slow the spread of the virus. Most of our staff are now working remotely, and our office building is closed to non-staff.
We remain fully available to our members using our current contact information. However, our phone service provider is currently experiencing major issues, leading to more dropped calls and failed connections. Please know that if you are not immediately connected when calling us you will have the opportunity to leave a voicemail. We will receive your message, even if working remotely, and get back to you as soon as possible.
As the circumstances surrounding this pandemic continue to change, we promise to keep you updated. Don’t hesitate to contact us directly with any questions or additional concerns.
Stay healthy everyone!
Michelle Vieira, CEO
We take your energy needs seriously. Each month we create reports on your energy consumption for you to review. Our online members portal allows you to access the reports and your Co-op documents. Log in to our member portal for exclusive access to member only content.