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ABOUT US
Ag Energy Co-operative (AEC) is a licensed marketer of both natural gas and electricity, working with a wide spectrum of clientele. Based in Guelph, AEC was founded over 30 years ago by members of the agri-food community. Today, we offer energy management programs to a diverse set of businesses across Ontario including municipalities, large manufacturing facilities, schools, and agricultural operations.
HOW TO PICK AN ENERGY RETAILER
Hiring an energy supplier or broker can be a profitable strategy that offers you more control over your energy spending. A good energy provider acts as an extension of your business handling all the complicated minutiae of energy management so you can focus on your core business priorities.
When choosing your retailer, it is vital you pick someone trustworthy. Before signing any agreement, be aware of these key items:
- Are they licensed? By law, retailers are required to share their license numbers when selling natural gas and electricity. You can check a company’s license on the OEB website: https://www.oeb.ca/consumer-protection/energy-contracts/licensed-energy-retailers
- Do you know how they make their money? Knowing how your supplier is earning their fee is important as you want to align your purchasing strategy accordingly.
- How is their natural gas priced? Are transportation costs included? Check where the commodity is priced; if it’s priced in Alberta you will have to pay additional fees to bring it to Ontario. If your natural gas is priced in the Ontario locations of Dawn or Parkway, then you are getting local pricing. If in doubt, ask.
- Be wary of phrases like “discretion to charge.” You are being asked to sign a legally binding agreement. Such vague language can lead to surprise costs over time.
- Are their promises realistic? When you sign with a retailer, your gas bill will continue to be delivered from your current gas utility (ex. Enbridge). Electricity retailers cannot avoid the global adjustment charge or delivery charges on your monthly electrical bill. Be skeptical of anyone claiming they can.
- Get informed! Find a supplier that will take the time to explain the difference between transportation and delivery costs, hedging strategies, Global Adjustment and HOEP pricing. Research what questions to ask and choose a retailer that will take the time to address your concerns.

Remember to be careful about sharing your account numbers. That information is private and should only be given to people you are prepared to buy energy from.